Ticketing made easy

Prioritize, categorize and assign tickets so you never lose track of them.

Ticketing

Each interaction is personal and customized, regardless your team size

Your customers rely on you for solutions. Let's meet them on their terms, no matter the channel, and tailor your conversation to their unique requirements!

Meeting your customers’ needs, anytime, anywhere.

Close your leads faster than ever! Customer issues from any channel can be converted into tickets in our IZIHelp. This way, none of your customer conversations slip through the cracks.

 

Ticketing with automated workflow

Effortlessly streamline your support process with intelligent automation, ensuring each ticket reaches the right agent promptly.

Seamless integration

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Data security

Our state-of-the-art security measures ensure your support center complies with industry standards, keeping sensitive information safe from breaches.

Centralized workspace

Effortlessly manage tickets, collaborate seamlessly, and generate insightful reports, all in one centralized platform.

Performance report

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

In bulk tools

Perform mass updates, ticket assignments, and communication, reducing manual effort and boosting overall efficiency.

Ensure that every customer receives the personalized answers they seek

Collaboration and transparency.

Ticket hierhierarchy.

Integrated ticketing.

Empowering business leaders with performance insights



IZIHelp provides leaders with invaluable insights into your workforce's productivity, efficiency, and impact.

Real-time data visualizations and comprehensive analytics

Transparency and accountability

From individual performance metrics to team-wide progress

We’re here to expedite

Schedule your one-on-one consulting session with us to talk to our specialists. The consulting and product demo is approximately 60 minutes long and is free of charge *

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