24 x 7 email support included with all plans. All prices mentioned are in USD.
Pricing
Fees are predictable billed monthlyCustomer Happiness Starts @ $0.5/day
Try it now, FREE. Unlimited agents for 14 days.
Standard
- $15per agent/mo
- Best fit for small shops
- Email support
- Facebook page (Wall post & Private message)
- Live chat with IZIMessage
- Voice Over IP is ready
- Macros for fast and robust responses
- Access to Application Marketplace
Best value
Professional
- $25per agent/mo
- Standard &…
- 20 Business rules & SLAs
- Custom case forms
- Advanced Report Insights
- SLA reports
- Business hours & holidays
- APIs access
Corporate
- $40per agent/mo
- Professional &…
- Discussion with IZIComment
- Youtube channels
- Google Play & Apple Store feedbacks
- 50 Business rules & SLAs
- Custom Private Applications
- Support via live chat 8/5
Plans
Channels
- Email
- Facebook
- Voice Over IP*
- IZIMessage
- SMS*
- IZIComment
- Zalo OA
- Youtube Channel
- REST APIs
Productivity
- Trigger
- Automation
- SLAs
- Macros
- Custom Information
- Attachments
- Business hours
Report
- General report
- Insights
Applications
- Marketplace
- Private Apps
Storage
- Ticket archive
Branding & Customization
- Email template
- Ticket rating template
Support
- Email support
- Live chat
Standard
$15/agent
- 1
- 1
- 1 site
- 2MB
- 1 month
- 24/7
Professional
$25/agent
- 2
- 2
- 2 sites
- 2
- 20
- 20
- 20
- 3MB
- 2 months
- 24/7
Corporate
$40/agent
- 5
- 5
- 5 sites
- 5
- 5
- 50
- 50
- 50
- 3MB
- 3 months
- 24/7
- 8/5
* VoIP and SMS fees are not included