YOUR CONCERNS ARE OURS
That’s how our solutions are meant to be your solutions
CENTRALISE AND REPLY MILLIONS OF MESSAGES INSTANTLY
The all-in-one platform that connects with on-the-go customers through any channel for seamless interactions and exceptional customer service. Simplify managing inquiries from social media, email, chat, or SMS, and build stronger customer relationships.
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MEASURE CUSTOMER SUCCESS AND FIND OUT WHAT TO IMPROVE
Track interactions, response times, and satisfaction levels to gain valuable insights and identify areas for improvement. Businesses can optimize their customer service strategy, provide a personalized experience, and enhance overall satisfaction.
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EVALUATE EMPLOYEE PERFORMANCE AND OPTIMISE WORKFORCE
Gain valuable insights into responsiveness, effectiveness, and customer satisfaction to identify top performers and areas for improvement. Optimize workforce allocation and training based on data-driven evaluations to enhance service quality and efficiency.
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Communicate. Manage. Evaluate
Conversation is just a beginning. Issue, solve, and manage support ticket with the flow built for your organisation and measure it’s effectiveness at ease.
(SLA)
IZIHELP GUARANTEES TO DELIVER
HANDLE SUPPORT TICKETS WITH AUTOMATED WORKFLOWS
Conversations are just the beginning. Issue, solve and manage support ticket with the flows built just for you.
YOUR DATA STAYS WITHIN THE PREMISE
With our integration possibilities, your data doesn't have to be synced on cloud, hence, avoiding any security risks.
ACCURATELY MANAGE LABOR RESOURCE AT EASE ANY WHERE
Have a closer and more precise assessment of your labor resource based on their realtime outcome and our system reports.
ENABLE THIRD PARTY INTERGATION
We are an open-source platform that allows public contribution and integration.
OPTIMAL OUTCOME WITH MINIMAL WORKFORCE
Minimise your labor cost with our centralised tools and automation processing system.
YOU ARE BARRIER-FREE! PHYSICALLY AND TECHNNOLOGICALLY
The world is your oyster and our technology core is the cracker. Work seamlessly anywhere, anytime with IZIHELP.
300+ Trusted Clients and 100+ Success Stories. See what our customers have to say.
% +
Repeat Purchase Rate
%
Customer Retention Rate
%
Customer Lifetime Value
%
Customer Satisfaction Score
We’re here to expedite
Schedule your one-on-one consulting session with us to talk to our specialists. The consulting and product demo is approximately 60 minutes long and is free of charge *
