CUSTOMER HAPPINESS STARTS @ $0.75/DAY
Try it now, FREE. Unlimited agents for 14 days.
STANDARD
$25
Per agent/Month
Best fit for small shops
Email support
Facebook page (Wall post & Private message)
Live chat with IZIMessage
Voice Over IP is ready
Macros for fast and robust responses
Access to Application Marketplace
BEST VALUE
PROFESSIONAL
$35
Per agent/Month
Standard &…
20 Business rules & SLAs
Custom case forms
Advanced Report Insights
SLA reports
Business hours & holidays
APIs access
CORPORATE
$50
Per agent/Month
Professional &…
Discussion with IZIComment
Youtube channels
Google Play & Apple Store feedbacks
50 Business rules & SLAs
Custom Private Applications
Support via live chat 8/5
| STANDARD | PROFESSIONAL | CORPORATE | |
|---|---|---|---|
Channels |
|||
| 1 | 2 | 5 | |
| 1 | 2 | 5 | |
| Voice Over IP |  |
|
|
| IZIMessage | 1 site | 2 sites | 5 sites |
| SMS* | |
|
|
| IZIComment |  |
|
|
| Zalo OA | |
2 | 5 |
| Youtube Channel | |
|
5 |
| REST APIs | |
|
|
Productivity |
|||
| Trigger | |
20 | 50 |
| Automation | |
20 | 50 |
| SLAs | |
20 | 50 |
| Macros | |
|
|
| Custom Information | |
|
|
| Attachments | 2MB | 3MB | 3MB |
| Business hours | |
|
|
Report |
|||
| General report | |
|
|
| Insights | |
|
|
Applications |
|||
| Marketplace | |
|
|
| Private Apps | |
|
|
Storage |
|||
| Ticket archive | 1 month | 2 months | 3 months |
Branding & Customization |
|||
| Email template | |
|
|
| Ticket rating template | |
|
|
Support |
|||
| Email support | 24/7 | 24/7 | 24/7 |
| Live chat | |
|
8/5 |
* VoIP and SMS fees are not included
